Illinois Publishes Complaint Data on Every Auto Insurer — Here’s What It Shows
Sat 28 Mar, 2026 / by Robert Parker / Car Accidents
The Illinois Department of Insurance publishes an annual Consumer Complaints Ratio Report ranking every auto insurer by complaints per $1 million in earned premium. The industry average is 0.29. Several companies exceeded 3.0 — more than ten times that average — with claims handling accounting for 85% to 95% of …
